Responsible Gaming
Gaming Should Be Entertainment
At Parimatch, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. It should only be done with money you can afford to lose, as part of your leisure activities.
We are committed to promoting responsible gaming practices and supporting our players in India in maintaining a healthy relationship with our platform.
Age Verification
In India, you must be at least 18 years of age (or the legal age in your state, whichever is higher) to participate in gaming on Parimatch. We strictly prohibit access to players below the legal age. Age verification is mandatory during account registration and may be requested at any time.
If you are under the legal age, please do not attempt to create an account or participate in gaming activities.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate a developing gambling problem:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Gambling: Concealing the time or money spent on gaming from family or friends
- Neglecting Responsibilities: Missing work, school, or family obligations due to gaming
- Increased Spending: Needing to gamble with larger amounts to achieve the same excitement
- Loss of Control: Inability to stick to self-imposed gaming limits
- Borrowing Money: Taking loans or using credit to fund gaming activities
- Mood Changes: Becoming irritable or anxious when unable to gamble
- Unsuccessful Attempts to Quit: Repeatedly trying and failing to reduce or stop gaming
- Relationship Problems: Gaming is causing conflict with family members or loved ones
- Financial Difficulties: Experiencing financial hardship due to gaming losses
If you recognize any of these signs in your own behavior, we encourage you to seek help immediately.
Self-Help Tools Available on Parimatch
Parimatch offers several tools to help you maintain control over your gaming:
Deposit Limits
Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly). Once this limit is reached, you will be unable to deposit further funds until the period resets.
Loss Limits
Set a limit on the maximum amount you are willing to lose over a specific period. Gaming will be restricted once this limit is reached.
Reality Checks
Enable periodic notifications during your gaming sessions to remind you how long you have been playing and how much you have spent. This helps you stay aware of your gaming activity.
Session Time Limits
Set a maximum duration for each gaming session. You will be prompted to take a break or log out when the limit is reached.
Self-Exclusion
If you need to take a break from gaming, you can request temporary or permanent self-exclusion from your Parimatch account. During this period, you will be unable to access the platform or place any bets.
To access these tools, log in to your Parimatch account and visit the Responsible Gaming or Account Settings section. Our customer support team is also available to assist you in setting up these controls.
Support Organizations
If you believe you may have a gambling problem, professional help is available. Below are reputable organizations that provide support:
India
All India Institute of Medical Sciences (AIIMS) - Delhi
AIIMS provides psychiatric services and counseling for individuals struggling with gambling addiction.
Contact: +91-11-2658-8500 (Main) | Website: www.aiims.edu
India
National Institute of Mental Health and Neurosciences (NIMHANS) - Bangalore
NIMHANS offers assessment and treatment services for behavioral addictions including gambling disorder.
Contact: +91-80-2699-5000 | Website: www.nimhans.ac.in
International
GamCare (United Kingdom)
Free and confidential support for problem gambling in the UK.
Website: www.gamcare.org.uk | Phone: 0808 8020 133
International
GamStop (United Kingdom)
National self-exclusion scheme for online gambling in the UK.
Website: www.gamstop.co.uk
International
Gambling Help Online (Australia)
Free counseling and support services for problem gambling.
Website: www.gamblinghelponline.org.au | Phone: 1800 858 858
International
Responsible Gambling Council (Canada)
Evidence-based information and resources on responsible gambling.
Website: www.responsiblegambling.org
International
National Council on Problem Gambling (United States)
Provides referrals to treatment and support services.
Website: www.ncpgambling.org | Phone: 1-800-GAMBLER (1-800-426-2537)
International
Bundeszentrale für gesundheitliche Aufklärung (Germany)
German center for health education providing gambling addiction resources.
Website: www.bzga.de
If You Need Help
If you or someone you know is struggling with a gambling problem, please reach out for support immediately. There is no shame in seeking help—professional counselors and support groups are available to assist you.
Contact our Responsible Gaming Team: You can reach our support team at any time through your Parimatch account or by visiting our contact page at kreation.co.in.
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